Jumia Nigeria Customer Care Service Number: Office Addresses, Website, and Contact

Jumia Nigeria Customer Care Service Number  – Jumia is Nigeria’s and Africa’s most popular and most trusted online site. With Jumia, you can buy any type of product you want to buy.

The good news is that Jumia has been tested and trusted. Daily, thousands of people buy goods from many places in Nigeria and beyond.

The Jumia Nigeria Customer Care Service Number is your way of reaching across to Jumia. There are many reasons you would want to contact Jumia. As you know, you can register on Jumia as a salesperson or as a buyer. For each of these, you will need to contact them one way or the other.

Also See: First Bank of Nigeria Customer Care Number

So, we will give you the Jumia Nigeria Customer Care Service Number. If you have any issue, any of these contact details will help you reach across to them and have your needs met.

Jumia Nigeria Customer Care Service Number

Below is all you need to know on how to contact Jumia.

==>Jumia Website: www.jumia.com.ng
==>Jumia Experience Centre: 11 Commercial Avenue, Sabo Yaba (next to Ozone Cinema) 07000058642.
==>To Speak with JUMIA Customer care service agents: 01 888 1100 / 0700 600 0000             (Mon-Fri, 8am-8pm; Saturday,                        9am-5pm; Public Holidays, 9am-5pm).
==>Jumia Customer Order Line – 012772367 (Operating Hours: Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm).
==>Email: service.mall.ng@jumia.com
==>Twitter : www.twitter.com/JumiaNGHelp

Also See: List Of All Jumia Nigeria Pick-Up Stations In Nigeria

Jumia Shopping Categories

There are different categories from which you can buy on Jumia. They include the following:

  1. Phones & Tablets
  2. Computing
  3. Electronics
  4. Home & Office furnishings
  5. Toys & Games
  6. Airtime & Bills
  7. Gaming
  8. Grocery
  9. Baby Products
  10. Fashion
  11. Health & Beauty
  12. Other categories

Jumia Awards

Over the years, Jumia has won many awards. They include;

  • 2013: Jumia Nigeria is the first African company to win the world retail awards in 2013 with the previous winners including ASOS and Zappos.com
    – Leadership ICT company of the year 2013 – Jumia
    – Ecommerce website of the year (Beacon of ICT Award).
    – Success Digest – Innovative business of the year 2013.
  • 2015: Jumia Nigeria organizes Customer Service Excellence Awards 2015.
    – Orange Academy brand wall of Fame – Jumia Nigeria.
    – Rima Awards – Best use of Mobile App – Jumia App.
  • 2016: Jumia is ranked among the MIT 50 Smartest Companies globally.
  • 2017: Jumia is ranked, for the second year in a row, in the MIT 50 Smartest Companies globally.

I believe that on this page you now have the Jumia Nigeria Customer Care Service Number with you.

Enjoy your trading.


  1. please what is the status regarding my delivery as i cannot track from my account .

    Order ID-383256433

  2. Last two weeks ago, I ordered for s*x men tea and fully delivered to me. But one of the consignment which is the spraying type, the prescription on how to apply it for use is unknow to me.
    Please, I need a help on how to use it accurately.

    Thank you.


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