Don’t get weird when you see the iPhone disabled alert. iPhones are disabled for security reasons; one of the common reasons could be a hacker trying tirelessly every combination means possible in order to get into your phone.
But just because your iPhone is disabled doesn’t just mean someone tried to unlock your device without permission, it could possibly happen too if a child plays around and gets locked out. Or maybe you simply forgot your passcode.
Because Apple already knew any of this could happen, they have already made available the methods to use. This method depends on the PC device and the version running on it.
Possible Resolvable Methods for iPhone Disabled Issue
The methods of resolving the iPhone disabled issue are available in different forms depending on what’s available, just as listed below.
- If your Mac isn’t update to MacOS Catalina or you have a PC, you’ll use the “iTunes method”.
- If you’re using a Mac updated to MacOS Catalina, you’ll use the “Finder method”.
- If you’re signed into iCloud and have the “Find My Phone” Enabled , you’ll use the “iCloud method”.
- If you don’t use iCloud and can’t use the Finder or iTunes, then the “Recovery Mode method” will be left to use.
Please note, these FOUR methods work for all “Disabled iPhones and iPad” devices. It doesn’t matter if you consistently keep seeing me mentioning iPhone or iPad in any of the methods. The methods work on both devices.
How to Fix iPhone Disabled or Locked
To dive right into the solution, let’s start with expanding the use of the iTunes Method.
Please. note that using this method simply signified that your Mac is not updated to macOS Catalina or that you are using other PCs (like Windows) which you have downloaded the iTunes app onto.
- Plug your iPhone into your computer using your USB cord. It is expected to automatically open, but if it doesn’t, don’t worry, simply launch iTunes manually.
- Select your device: In the iTYunes, click on the icon of your device located near the top and toward the left side of your screen.
This will open all the information about your device including what’s on it.
- Select Summary: Click on the summary, and here you should see the option to “Restore iPhone”, clickon that.
If you get an error message, saying that;
– Find my iPhone must be turned off, then you should use the “iCloud Method” or Recovery Mode method instead.
- Restoring iPhone: Once your is being restored, it will start up like any new iPhone would.
You know what I mean right? where you have to select your preferred laugage, setup name, etc. Just follow the setup process, and when its time to restore from a backup, use either the most recent iTunes or iCloud backup available.
Again if for whatever reason, this doesn’t work for you and you don’t meet the iCloud requirements, simply skip to using the “Recovery Mode method”.
Now if you have a Mac that’s been updated to Catalina, you will be using Finder to unlock your disabled iPhone or/and iPad. So to fix your disabled iPhone or iPad using Finder;
- Start by connecting your device to your computer with a USB cable, and then choose your device from the Finder Menu.
- Select Restore Backup: once you’re here, then choose “Restore Backup”.
- Choosing your Back: then choose your backup. And if your backups are encrypted, you need to enter a passcode.
- Keep your device connected to your computer until it restarts and sinks
This method allows you to fix the iPhone disabled issue with iCloud. And using this method will request your computer connected to the internet.
- To start, open your browser and visit icloud.com/find
- Login with your Apple ID and posscode.
- Select “All Devices” at the top.
- Click on the device that is currently disabled.
- Then select “Erase iPhone” option and Confirm your selected option.
- Once your device has been wipped, it will power up as any new iPhone would. Then begin the setup process.
- When it’s time to restore from a backup, use your most recent backup, via iTunes or iCloud.
- Now your information should restore while your phone is unlocked.
If your computer doesn’t recognize your iPhone or iPad or says it’s in a “Recovery Mode”, then you can use Recovery Mode to set up your device from scratch.
- To use Recovery Mode to fix your disabled iPhone or iPad, plug your iPhone into your computer with your USB cable.
- And if it doesn’t launch automatically, then open iTunes manually. If you’ve updated your Mac to Catalina, remember to open Finder.
- From here, you’ll need to force restart your iPhone or iPad. Your iPhone or iPad model will depend on how you do this–to force restart your device.
- Once your iPhone or iPad enters recovery mode, find your device in iTunes or Find and click on it.
- A box will appear asking if you want to restore or update your device, select “Restore”.
Please note, it may take some time for your iPhone to download it’s restore, iOS or iPad software. So just be patient for it.
And if your download takes more than 15 minutes and exits through recovery mode screen, just let the download complete, then try over with the “forced restart” and enter recovery mode again.
- Once your device is been restored, it will start up like any new iPhone or iPhone would. Follow the setup process, when it’s time to restore the backup, select the most recent backup you have either from Finder, iTunes or via iCloud.
That is all to how to resolve iPhone disabled and iPad disabled challenges. But if you have used other methods other than these “4 Best Ways to Unlock Your Device“, let’s know through the comment section below.
And if you have tried any of the above methods and doesn’t work for you, also let’s know through the comment section so we can help you out better.